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Skylink Holiday

Terms & Conditions

Welcome to Sky Link Holiday

These Terms and Conditions govern your use of our website and the travel-related services we provide. By using our website, requesting a quotation, or making a booking through us, you agree to these terms. Please read them carefully before proceeding.

1 About Our Services

Sky Link Holiday provides travel-related information, arrangements, and booking assistance. The exact services included in a booking will be described in the relevant quotation, itinerary, confirmation, or other booking documentation.

2 Enquiries, Quotations, and Bookings

  • Enquiries and quotations are subject to availability and confirmation by the relevant travel or service provider.
  • A request or quotation does not constitute a confirmed booking unless confirmation has been provided and any required payment or deposit has been received.
  • You are responsible for reviewing the itinerary, travel dates, passenger names, destinations, inclusions, exclusions, and other booking details before confirming.
  • Prices, availability, and service conditions may change before a booking is confirmed.

3 Prices and Payments

Prices, currency, payment deadlines, deposits, and any applicable taxes or additional charges will be communicated during the booking process. Your booking may be cancelled or services may not be issued if required payments are not received by the stated deadline, subject to the applicable booking terms.

Any payment processing fees, supplier charges, or other applicable costs will be disclosed where relevant. Please check your booking confirmation for the payment terms that apply to your reservation.

4 Changes, Cancellations, and Refunds

Changes, cancellations, and refunds are subject to the terms of the relevant airline, hotel, tour operator, transport provider, or other service provider, as well as the conditions stated in your booking confirmation.

  • Some bookings may be non-refundable or may carry cancellation or amendment charges.
  • Any refund due will be handled according to the applicable supplier rules and the payment method used, subject to processing timelines.
  • Contact Sky Link Holiday as soon as possible if you need to change or cancel a booking.

Any cancellation or refund terms specifically provided with your booking will apply to that booking. Nothing in these terms excludes rights that cannot legally be excluded.

5 Traveller Responsibilities

You are responsible for providing accurate and complete information for all travellers. Please check that names and other details match the relevant travel documents. Sky Link Holiday cannot be responsible for problems caused by incorrect or incomplete information supplied by you, subject to applicable law.

You must ensure that each traveller has valid passports, visas, permits, vaccinations, insurance, and other documents required for the journey. Entry and transit requirements should be checked with the relevant official authorities before travel.

6 Third-Party Providers

Travel services may be delivered by independent third-party providers (airlines, hotels, transport firms, operators). Their own terms, availability rules, and service standards apply.

We are not responsible for the independent acts or omissions of third-party providers except to the extent required by applicable law.

7 Travel Disruptions

Travel may be affected by weather, strikes, natural events, public health situations, or schedule shifts beyond our control. If a disruption occurs, we will provide reasonable assistance within the scope of our agreed booking services.

8 Website Information & Use

Descriptions, itineraries, and rates may change and can occasionally contain errors. Confirm essential details prior to booking.

Unauthorized access, automated scraping, interference with infrastructure, or submitting fraudulent information is strictly prohibited.

9 Intellectual Property

All website text, branding, graphics, media, and logos are owned by or licensed to Sky Link Holiday. Commercial reproduction or distribution without explicit prior permission is prohibited.

10 Limitation of Liability

To the extent permitted by applicable law, Sky Link Holiday will not be liable for indirect or consequential losses arising from website use or travel services. Statutory consumer protections that cannot be waived remain unaffected.

11 Privacy & Data

Our collection and handling of your personal details are governed by our Privacy Policy. By transacting with us, you confirm you have had the opportunity to review those practices.

12 Changes to Terms

We may update these terms periodically. Revised versions will be published directly here. Booking terms in effect at the time of your reservation confirmation remain preserved.

13 Governing Law

These terms are subject to applicable legal and dispute-resolution frameworks. Mandatory rights and consumer protections under governing local laws remain in full effect.

14. Have Questions About These Terms?

Our customer support team is available to assist with any policy or reservation queries.

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